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What to Expect

Frequently Asked Questions

Do I qualify to become a patient at CommunityHealth?

  • You must have no health insurance. (anchor link to Medicaid, below)
  • Your income must be at or below 300% of the Federal Poverty Guidelines.
  • CommunityHealth must be the only place you will be receiving health care.

For more detailed information on eligibility, visit Do I Qualify?

Is there a fee for services at CommunityHealth?

No, there is no charge for any service.

How do I become a patient?

You must register in person at our Lederman Family Health Center to become a CommunityHealth patient, and bring the documents listed below. If you need more information about becoming a CommunityHealth patient, please call: 773.969.5924

Please bring the following information with you at the time of intake:

  • Proof of income – tax return preferred

    ONLY if you did not file taxes, you may bring:
    – Check stubs for the past 30 days
    – OR a written statement from employer if you are paid in cash
    – OR supporter’s income documents, if you are supported by someone else
    – OR unemployment compensation records

  • Proof of address (NOTE: we do not accept PO boxes as proof of address)

  • Picture ID

  • List of current medications, if any

  • If previously insured, a letter saying you are no longer covered

    NOTE: CommunityHealth provides language assistance for English, Spanish, and Polish speaking patients. For all other languages, patients are required to bring their own interpreter.

Do I need an appointment to see a doctor or nurse, or to come for a lab test?

Yes. In order for us to see you, please call and make an appointment. Same-day and next-day appointments are sometimes available for registered patients in case of an urgent issue.

How will I access prescription medications?

CommunityHealth has a fully licensed pharmacy onsite and will fill prescriptions at no charge whenever possible. Prescriptions from CommunityHealth can also be filled at retail pharmacies. We cannot fill prescriptions written outside of CommunityHealth. 

I only need a TB test, school physical, dental visit, or other one-time service. Can I get this at CommunityHealth?

CommunityHealth offers all of these services, but they are only available for previously registered patients. Please see information about about how to become a patient. 

I am a current/former patient. Can I get a copy of my medical records?

In order for us to release your medical records, you must sign a release of authorization. Please stop by the front desk and fill one out, or download here (link to pdf form) and mail or fax to our offices.

Attn: Medical Records
2611 W. Chicago Ave.
Chicago, IL 60622
Fax: 773.395.9902

Once we have received the release, we will send you the records within 7-10 business days.

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